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Your business is growing and you’re ready to go to the next level, but you’re still stuck doing some of the day to day management and it’s holding you back from getting there. Whether you’re focusing on serving clients or moving towards courses and passive income, hiring an OBM (online business manager) means…
A sounding board for potential service or upcoming projects
Someone to help take your big picture goals and turn them into actionable steps
No more on boarding and off boarding clients, you finally get to focus on the actual job rather than the admin side of it
Someone to keep track of where you and your team are at in any project and make sure everyone is on schedule and within scope
An elevated experience for your clients
Someone to create, implement, and manage systems that will serve you and your clients well
A safe space to not have everything in your head
Systems setup + clean up
Workflow setup + clean up
Day-to-day operations management
Client onboarding/off boarding
Weekly progress tracking + updates
Project management + planning
Great question! Based on the type of work my client does it depends, but here are a couple things I’ve done:
Absolutely! I'd love working with you whether you're organized or not. I always start with an assessment of what you have, what you like and don't like about what you have, and then move onto what it is you need #judgementfreezone.
While it depends on the person and the skills they bring to the table, there are some big differences between the three.
A VA provides basic task support — they recieve the task and complete it, they don't typically strategize or oversee projects. They are the task-doers and know less about the workings of your business.
A PM (project manager) oversees specific projects. They are less in the business as a whole and may have tasks such as onboarding and offboarding clients, maintaining communication between the client and the design team. They generally only have access to the client side of your business, or the projects they have, such as launches.
An OBM provides wholistic support for your business. They are the strategists, give oversight, and can implement the strategies created for various goals and projects. They support the day-to-day operations of a business, make sure that all projects and goals are on schedule, and adjust as needed. OBM's are your right-hand person who knows the ins and outs of your business.
Not at all! I happen to use and love Dubsado (CRM) and Asana (PMS) but have also used ClickUp (PMS). I would rather use a system you love and understand than one that I chose because it works better for me.
I do! I've worked with clients who have moved away from 1:1 client work and into courses and digital products.
I love to work with brand and web designers — it's where I started my business, so I'm very familiar with the needs and language of that niche. I also love working with course creators and copywriters.
I want to be focused on doing the best job I can for you—and I’d never want that to be limited by a number of hours. I’ll do what I need to do to make sure you and your clients are well-served throughout the entire process. Because of that, I’ll take the time I need to do the job right.
I understand that your business needs will fluctuate and that some months we’ll have a lot going on and other months it’ll be quieter, but if you need me, I’ll be there.
I love answering questions! Send an email over to firstname.lastname@example.org with any questions you have.
Schedule a complimentary 30-minute call with me to find out!